Meridian: Internet provider Sparklight confirmed a widespread internet outage across Treasure Valley on Thursday morning, with service disruptions reported in Boise, Nampa, and Eagle, Idaho, due to an HVAC system failure at its Nampa facility.
The city of Meridian first alerted residents to the issue via a Facebook post early Thursday. A company spokesperson later told KTVB that an “HVAC issue” at the Nampa site had affected critical equipment, resulting in a significant Sparklight internet outage.
According to Sparklight, the Nampa office has been temporarily closed as technicians assess the damage. The Boise office at 8400 Westpark Street remains open to assist customers.
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“The steps we’re taking to protect our equipment may temporarily impact services for some of our customers,” Sparklight said in a statement. “Our teams are on-site and working quickly with local partners to restore services and prevent further disruptions.”
Real-time outage maps from IsTheServiceDown.com show clusters of customer complaints in Boise, Nampa, and as far as Pocatello, indicating the outage’s broader regional impact. Searches for terms like “Sparklight outage map,” “internet outage Boise,” and “Sparklight internet down today” surged online as affected users sought updates.
Residents across the affected areas have been urged to remain patient while repair work continues. The company did not give an exact timeline for full restoration but emphasized that service recovery is underway.
Customers needing assistance are encouraged to contact Sparklight customer service through their official helpline or check the Sparklight outage map for updates.
